🔒 l999: Your privacy is our top priority  | 🛡️ 256-bit SSL: Your data is protected with bank-grade security  | No Data Sales: l999 never sells your data  | GDPR Standards: Adhering to international privacy standards  | 🔒 l999: Your privacy is our top priority  | 🛡️ 256-bit SSL: Your data is protected with bank-grade security  | No Data Sales: l999 never sells your data  | GDPR Standards: Adhering to international privacy standards  |
🔒 Privacy Policy

L999 Privacy Policy — Your Data How Your Data Stays Secure

Everything about how l999 collects, uses, and protects your personal information is explained clearly right here. We believe your privacy is a right — not a privilege.

Last updated: 1 January 2026
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bit SSL encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
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Right to Erasure

Six Core Privacy Principles at l999

Your trust is our greatest asset — these policies are our commitment to keeping it.

Bank-Grade Security

Every transaction and piece of personal data on l999 is protected by 256-bit SSL encryption — the same technology used by the world's leading banks.

Sale of Data Prohibited

L999 never sells your name, phone number, or any personal information to advertisers or third parties.

Minimal Data Collection

L999 only collects information that is genuinely necessary to provide our services. We never ask for data we don't need.

You Are in Control of Your Data

View, correct, or request complete deletion of your data at any time. l999 always respects your decision.

Adherence to International Standards

L999 complies with international data protection standards and undergoes regular independent security audits to keep our systems verified.

Immediate Incident Response

In the event of a security incident, l999 will notify affected members immediately and work to resolve the issue within 72 hours.

Section 01

Introduction & Scope of Policy

This privacy policy explains how l999 ("We", "our") how your ("you", "Member") collects, uses, stores, and protects personal information. l999 is Bangladesh's most popular online gaming platform — from cricket betting to casino games, all in one place.

By using the l999 website or mobile app, you agree to this Privacy Policy. This policy applies to all l999 services — including registration, gaming, payments, live chat, and marketing communications.

We've written this policy in plain, straightforward language so every member can easily understand it. If you have any questions, feel free to reach out to our support team.
Section 02

What information do we collect?

L999 only collects information that is genuinely necessary to provide its services. Full details are outlined below:

Data Type Example Required?
Identity InformationFull name, date of birth, national ID numberYes
Contact InformationMobile number, email addressYes
Financial InformationBKash/Nagad number, transaction historyYes
Device InformationIP address, browser, operating systemYes
Gaming HistoryBet records, wins/losses, game preferencesYes
Location InformationApproximate location (city level)Optional

Data is collected in three ways: directly from you (at registration), automatically (via cookies and log files), and from third parties (through payment provider verification).

Section 03

How is your information used?

L999 uses your information for the following purposes — and only for these purposes:

  • Account Management: To create, verify, and manage your account.
  • Service Delivery: To ensure gaming, betting, and payment services.
  • Security: To detect fraud and unauthorized access.
  • Legal Obligations: To comply with gaming licence requirements and anti-money laundering regulations.
  • Support: To respond to your complaints and enquiries.
  • Improvement: Analytics to help improve l999's services.
  • Marketing (with consent): To keep you informed about offers and promotions.
You can opt out of marketing emails or SMS at any time by updating your account settings.
Section 04

Who is your data shared with?

L999 never sells your data. However, certain information may be shared in the following limited circumstances:

  • Payment Providers: bKash, Nagad, and other approved gateways — used solely to process transactions.
  • Identity verification services: Third-party verification services to confirm your age and identity.
  • Game providers: Game developers such as Evolution and Pragmatic Play — only the data necessary to run their games.
  • Legal Authorities: When legally required to do so by a court order or government directive.
All third parties working with l999 are bound by strict confidentiality agreements and may not use your data for their own purposes.
Section 05

Data Security Measures

L999 uses world-class technology and practices to keep your data secure. Our security framework includes:

  • 256-bit SSL/TLS Encryption: Every connection and data transfer is encrypted.
  • Two-Factor Authentication (2FA): An additional layer of protection applied at login.
  • Regular penetration testing: Independent security experts conduct regular system audits.
  • Data Segmentation: Members' financial information is stored on separate, secured servers.
  • 24/7 Security Monitoring: Our automated systems instantly detect any suspicious activity.
  • Staff Training: All l999 staff receive specialized training in data protection.
Your password is stored in hashed form on l999's servers — not even our staff can see it.
Section 06

Cookies & Tracking Technologies

The l999 website and app use cookies — small text files stored on your device that help us improve our services.

You can delete or block cookies at any time through your browser settings, though doing so may affect the functionality of certain features.

Section 07

Your Privacy Rights

At l999, you have full control over your data. You may exercise any of the following rights at any time:

Right of Access

The right to receive a full copy of all information l999 holds about you.

Right to Rectification

Request corrections to any inaccurate or outdated information.

Right to Erasure

Request the deletion of all your data under specific circumstances.

Right to Object

Object to the use of your data for marketing or profiling purposes.

Right to Portability

The right to receive your data in a machine-readable format.

Right to Restriction

To request that we limit how your data is used in certain cases.

To exercise these rights, support@l999.runto send us an email. We'll get back to you within 30 days.
Section 08

Privacy of Children & Minors

L999's services are strictly for users aged 18 and above. We do not knowingly collect any personal information from minors.

  • Age verification is carried out at the time of registration.
  • Any account found to belong to a user under 18 is suspended immediately.
  • Any information inadvertently collected from a minor will be deleted immediately upon discovery.
If you suspect a child is using l999, please contact us at support@l999.run.
Section 09

How long is your data retained?

L999 does not retain data longer than necessary. General guidelines:

  • Active account information: For as long as your account remains active.
  • Financial Transaction Records: Up to 7 years, as required by legal obligations.
  • Gaming History: Up to 5 years for dispute resolution purposes.
  • After account closure: Most data is deleted within 90 days.
  • Support Conversations: Deleted 2 years after the issue is resolved.
Section 10

International Data Transfers

L999's servers may be located in multiple countries. If your data is transferred abroad:

  • International-standard security measures are in place.
  • We work exclusively with server partners who have signed data protection agreements.
  • No matter where our servers are located, your rights remain fully protected.
Section 11

Privacy Policy Updates

L999 may update this policy from time to time. When changes are made:

  • The "Last Updated" date at the top of this page will be revised accordingly.
  • You will be notified of significant changes via email or in-app notification.
  • Continued use of l999 after a new policy takes effect will be considered acceptance of the updated terms.
Check this page regularly or sign up for our email newsletter.
Section 12

Privacy Contact

For any questions, requests, or complaints regarding our privacy policy, please get in touch with us:

Privacy Emailsupport@l999.run
Live Chat24/7 — Available on the website
Response TimeUsually 24–48 hours

Most Frequently Asked Questions About Privacy

No, never. l999 does not sell your personal information to any advertiser, data broker, or third party. This is our most fundamental privacy commitment.

Most data is deleted within 90 days of account closure. Financial transaction records must be retained for up to 7 years due to legal obligations.

Yes, authorised l999 staff may view your gaming history for service and security purposes. However, this information is never shared with any third party.

You can opt out of marketing emails and SMS by going to Account Settings and selecting the "Communication Preferences" section. Alternatively, click the "Unsubscribe" link at the bottom of any marketing email.

Play at l999 with your data kept safe!

Bangladesh's best privacy protection — register with l999 today and enjoy a world of 4,800+ games.

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