L999 Terms & Conditions — Full Guide in Bengali

These Terms & Conditions ("Terms") l999 and its users ("Member" or "You") constitute a legally binding agreement. l999 is Bangladesh's most popular online gaming and Sports Betting platform, operating under an international gaming license.

By using l999's website, mobile app, or any of our services, you confirm that you have read, understood, and agreed to these terms in full. If you do not agree with any part of these terms, please refrain from using l999's services.

To use l999's services, you must meet all of the following requirements:

• Age: You must be 18 years of age or older. Registration and gaming on l999 is strictly prohibited for minors.
• Legal Eligibility: Online gaming must be legal in the country where you reside.
• Mental Capacity: You must engage in gaming of your own free will and with full mental clarity.
• One Account: Each person may open one account only. Creating multiple accounts is strictly prohibited.

To open an account with l999, you must provide accurate and complete information. Submitting false or misleading information constitutes a breach of these terms and may result in account closure.

• Your real name, mobile number, and email address are required at the time of registration.
• You are responsible for keeping your password secure. Sharing your password with anyone else is strictly prohibited.
• If you suspect any unauthorized access to your account, contact l999 Support immediately.
• L999 accounts may not be transferred or sold.

L999's deposit and withdrawal policies are transparent and straightforward. Transactions can be made via bKash, Nagad, and other approved methods.

• The name on the deposit account must match the name on the withdrawal account.
• Depositing through a third party is strictly prohibited.
• Identity verification must be completed before submitting a withdrawal request.
• L999 may request additional verification for any suspicious transactions.

L999 offers a variety of bonuses and promotions. Each bonus comes with specific terms that you should read carefully before opting in.

• Welcome Bonus: 100% bonus on your first deposit, up to ৳5,000. A 30x wagering requirement applies.
• Deposit Bonus: Extra bonus on deposits during specific promotional periods.
• Cashback: Weekly cashback offer; applicable to selected games or categories.
• VIP Bonus: Exclusive bonuses based on your VIP tier — full details available on the VIP page.

Multiple bonuses cannot be used simultaneously unless explicitly stated. l999 reserves the right to modify or cancel any bonus offer without providing a reason.

The following rules governing betting and gaming on l999 must be strictly observed:

• Once a bet is confirmed, it cannot be modified or cancelled.
• If a bet is accepted at incorrect odds due to a system error, l999 reserves the right to cancel that bet.
• Any bet linked to match-fixing or misconduct will be cancelled immediately.
• L999's games are powered by internationally certified RNG technology — completely unbiased results, every time.
• If a technical issue occurs during any game, l999 reserves the right to void that round and refund all stakes.

L999 believes gaming is entertainment, not a source of income. We genuinely care about the mental and financial well-being of our members.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits.
• Self-Exclusion: You can self-exclude from the platform for anywhere between 7 days and 5 years.
• Cooldown Period: Take a break of 24–72 hours whenever you need it.
• Gaming History: You can view your full betting history and win/loss statistics at any time.

L999 encourages all members to play within their financial means. Do not chase losses by placing more bets — this can lead to even greater harm.

L999 takes your personal information very seriously. Our full Privacy Policy here available.

• Your name, address, phone number, and financial details are protected with 256-bit SSL encryption.
• L999 never sells your personal information to third parties.
• Your information is not shared with anyone except where required by law.
• You may request deletion of your data at any time.

Engaging in any of the activities listed below will result in immediate account closure by l999, and deposited funds may be forfeited:

• Claiming bonus benefits through multiple accounts.
• Attempting to manipulate the system through hacking or unauthorized software.
• Money laundering or any transaction involving illicit funds.
• Using another member's account credentials.
• Spreading false information in the name of l999.
• Arbitrage betting or collusion with other players.

L999 may temporarily suspend or permanently close an account under the following circumstances:

• If a breach of Terms & Conditions is established.
• If identity verification fails.
• If suspicious financial activity is detected.
• If the member requests closure themselves.

Before closing an account, l999 will notify you via email or SMS and, where necessary, give you the opportunity to respond. Any valid withdrawal balance will always be returned.

For any issues or complaints, please contact l999 directly in the first instance. We aim to respond within 48 hours.

• Step One: Report your issue via live chat or email.
• Step 2: If the issue is not resolved within 48 hours, it will be escalated to the senior team.
• Step Three: An independent mediator will be engaged where necessary.

L999 may update these Terms & Conditions at any time. In the event of changes:

• Members will be notified by email or push notification of any significant changes.
• The date of the latest update can be found at the top of this page.
• Continued use of the platform after any changes will be considered acceptance of the updated Terms.

In the event of any dispute over the interpretation of these Terms, l999's interpretation shall be final. This agreement is governed by international gaming laws.